Policies

Cancellation Policy
We value your time and ours. When you book an appointment, that slot is reserved exclusively for you.

Advance Notice: Please provide at least 24 hours’ notice to reschedule or cancel. Cancellations within 24 hours will be charged a $50 fee.
Service Commitment: If you choose not to proceed with one or more booked services upon arrival, you will still be responsible for the full cost. Changes to services require 24 hours’ notice.
Credit Card Hold: A card is required to secure your appointment. You will only be charged if the cancellation policy is not met.
Same-Day Cancellations & No-Shows: Will be charged the full service amount.
Punctuality: Arrivals more than 15 minutes late may be treated as a no-show. If we are ever over 15 minutes behind, we will offer a complimentary add-on treatment at your next visit.
First-Time Clients: Please allow extra time for parking and locating our salon.
No Extra Guests Policy
Due to limited space and safety regulations, we cannot accommodate extra guests, including children, unless they are receiving a service. This helps ensure a relaxing, focused environment for all clients and staff.

Color Service Waiver
I understand that chemical/color services can have varying results based on my hair’s condition, history, and maintenance. I acknowledge that results may differ from inspiration photos and may require multiple sessions to achieve. I release Studio Linea and its stylists from responsibility for undesired results or damage due to pre-existing conditions or failure to follow recommended aftercare. No refunds will be issued for color services; adjustments may be offered at the salon’s discretion within 7 days of the original appointment.

Photo Release
I grant permission to Studio Linea and its representatives to use photographs or videos taken of me and/or my hair for marketing, advertising, social media, education, and other promotional purposes, in any format, without restriction on duration. I understand I will not receive compensation for this use, and no personal identifying information will be shared without my written consent.

 

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